Customer Relationship Management (CRM) focuses on your enterprise’s number one priority—creating a satisfactory customer experience that will delight your current clients.
By using CRM, you can collect customer support requests from different channels and stages, assign cases to the appropriate team, easily recall the best solutions to customer problems, conform to service-level agreements and identify areas of Business where service can be improved.
Customer relationship management software frees up your team from cumbersome admin, data entry, and security updates, allowing them to focus on lead generation, closing deals and gaining expertise.
Salesforce India’s game changing technology and Customer Relationship Management cloud software addresses all your customer interface concerns, from sales and marketing to customer service, streamlining your enterprise and saving invaluable time and resources. Every company can use their own best practices and selling processes to move deals through the pipeline efficiently.
Mobile Sales Representative(http://www.radical-global.com/salesman-tracking/) provides FMCG and CPG companies with a strategic view of retail store-wise, market’s pipeline requirements at individual SKU levels, resulting in an overall improvement in their supply chain management.